Health Topics
HIV/AIDS Clinical Services and Patient Support
Adherence to complicated and often burdensome medication regimes is imperative, because non-adherence is the biggest factor in developing drug resistance. The less regularly a patient takes his or her medications, the more quickly a resistance to life-saving medications develops. The significance of maintaining drug effectiveness is further magnified by their high cost. At Apothecary by Design, we understand the importance of medication adherence, identifying and managing side effects, and monitoring for drug-drug interactions. We also understand the barriers related to therapy adherence, including multiple medications with elaborate daily schedules; time management challenges; the social stigma attached to keeping medications on hand; undesirable side effects; the need to order medications proactively; frequent changes in drug regimens; cost commitment; and the intricacies of insurance benefits.
Apothecary by Design’s pharmacy case management—in close collaboration with physicians—is an effective tool in supporting patients to rise above these challenges and safely adhere to their drug regimens, thereby achieving maximum benefit with a focus on cost-effectiveness. Our specialty pharmacy services feature:
- Insurance benefit services
- Verification of benefits and coverage in a timely manner
- Acquisition of prior authorizations as needed
- Patient notification of their cost
- Ability to bill secondary and tertiary benefits
- Direct billing to most insurance carriers
- Anthem Specialty Pharmacy
- Medicare and Mainecare
- Most other payors
- Patient charts maintained with updated, personalized care plans
- Proactive scheduling of free, overnight delivery to home or business
- Opportunity for regular, supportive contact with our clients
- Assures accuracy and minimizes waste
- Identifies side effects or adherence issues early
- Accommodations for vacation or travel shipments
- Central resource to patients and providers
- Medication storage, handling, and administration questions
- Patient education regarding HIV and other medications
- 24-hour emergency pharmacist support
- Information on patient assistance programs
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