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Transplant Care Clinical Services and Patient Support

At Apothecary by Design, our dedicated team provides expert management of organ transplant therapy, which leads to excellent adherence rates, appropriate dosing, and reduced waste for each of our patients. Our services include:

  • Initial patient consultation and pre-transplant medications prepared, as needed
  • Hospital discharge consultations with initial post-transplant medication order
    • ABD clinical staff participates as part of the discharge team
  • Insurance benefit services
    • Verification of benefits and coverage in a timely manner
    • Acquisition of prior authorizations as needed
    • Family notification of their cost
    • Ability to bill secondary and tertiary benefits
    • Direct billing to most insurance carriers
      • Anthem Specialty Pharmacy
      • Medicare and Mainecare
      • Many other payors
  • Patient charts maintained with updated, personalized care plans
  • Proactive scheduling of free, overnight delivery to home or business
    • Opportunity for regular, supportive contact with our clients
    • Assures accuracy and minimizes waste
    • Identifies side effects or adherence issues early
    • Accommodations for vacation or travel shipments
  • Central resource to families and providers
    • Medication storage, handling, and administration questions
    • Patient education regarding transplant and other medications
    • 24-hour emergency pharmacist support
    • Information on patient assistance programs

 

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The InterMed Building, 84 Marginal Way, Suite 100, Portland, ME 04101
Telephone: 207.774.5220
 
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